Privacy Policy

At Pack’n Travel, your privacy is of utmost importance to us. We are committed to protecting and respecting your personal data in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Who We Are

Pack’n Travel is a UK based business offering premium vegan leather makeup bags, eco-friendly travel accessories, jewellery organisers, and more. This Privacy Policy applies to all data collected through our website and related services.

For any privacy related queries, please contact us at: 📧info@packntravel.co.uk

2. Information We Collect

We may collect and process the following categories of personal data:

• Personal Identification Information: Full name, email address, postal address, and payment details.

• Order and Transaction Information: Details of the products you purchase, shipping preferences, and transaction history.

• Device & Usage Data: Information about your browser, IP address, time zone, pages visited, and how you interact with our website.

• Cookies and Tracking Technologies: We use cookies to enhance user experience, analyse site usage, and support marketing activities. Please see our Cookie Policy For more details.

3. How We Use Your Information

We only collect personal data that is necessary for us to deliver our products and services. Your information is used for the following purposes:

• Order Processing:  To process and fulfil your orders, including sending order confirmations, dispatch notifications, and delivery updates.

• Customer Support: To provide assistance, respond to enquiries, and resolve any issues you may encounter.

• Improving Our Services: To analyse website usage and improve the performance, layout, and functionality of our site.

• Marketing Communications: With your consent, we may send you updates about new products, promotions, and news. You can unsubscribe at any time.
  
• Legal Compliance: To comply with legal obligations, including accounting and tax requirements, fraud prevention, and protecting our rights.

4. Sharing Your Data

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business, such as:

• Payment processors (e.g., Stripe, PayPal)

• Delivery partners and couriers

• Website hosting and analytics services (e.g., Google Analytics)

• These third parties are required to protect your data and are authorised to use it only for the services they provide to us.

We may also disclose your information if required by law or in response to valid legal requests by public authorities.

5. Data Storage and Security

We take data security seriously. Your personal information is stored on secure servers, and we implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

Payment information is encrypted and processed securely by our third party payment providers. We do not store your full payment card details on our servers.

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

When your data is no longer needed, we will securely delete or anonymise it.

7. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data where there is no legal reason to continue processing it.

• Restriction: Request that we limit the use of your data in certain circumstances.

• Data Portability: Request that we transfer your data to another service provider.

• Objection: Object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at: 📧info@packntravel.co.uk 

We may request verification of your identity before fulfilling your request.

8. Third Party Links

Our website may include links to third party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. Any updates will be posted on this page with an updated ‘Effective Date’.

We encourage you to review this policy periodically to stay informed about how we protect your data.

Effective Date: 08.05.2025

Contact Us

If you have any questions or concerns regarding these Terms of Use, please get in touch with us at: 📧info@packntravel.co.uk

Thank you for choosing Pack’n Travel. We appreciate your trust and look forward to being part of your travel journey.